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Numerous studies suggest that online therapy can be used effectively on a variety of clinical issues.


Online counselling refers to counselling services through the internet and includes, for example, emails, chat rooms and web cameras. This type of counselling goes by so many names such as cyberspace counselling, e-therapy, e-counselling and tele-counselling.

Below are some of the benefits to online therapy.



Online tharepy is easily accessible to all those who wish to use it. Online therapy overcomes barriers that may preclude others from seeking therapy.

Those that are unable to leave their home, physically disabled, have visual or hearing impairments can also benefit from such a service. 



Online therapy is convenient. Both the therapist and the client have the convenience of corresponding with each other at a range of variant times. This style of therapy can take away the hassle of scheduling and setting appointments more common in traditional settings. This also creates an opportunity for the therapist to extend their services to more clients as appointments can be potentially scheduled over 24 hours and reach a larger geographical region.



Web counselling has been shown to be more economical for both the therapist and the client. Therapists are able to charge lower fees as they do not have to worry about room rentals or commuting charges.


Social Stigma

Online counselling may also be effective in eliminating social stigma associated with receiving therapy. For those who are uncomfortable with receiving therapy, online counselling allows access to such services in private without having to visit the counselling centre. Counselling can take on a whole different image when executed by the client in their own home through the computer.



The absence of face to face contact can also prompt clients to communicate more openly without concerns for bias of race, gender, age, size, judgement or physical appearance. This may lead to an increased level of honesty and therefore higher validity in the case of self disclosure.



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